Data Intensity

Summary

Executed five add-on acquisitions and expanded the management team to bolster the Company’s service offering and support growth, added a UK headquarters to lead European growth, established global customer service centers in India and Poland, and broadened the customer base to over a dozen countries.

Background

Headquartered in Bedford, Massachusetts, Data Intensity LLC (“Data Intensity” or, the “Company”) is a leading global provider of application and database managed services via cloud hosted and remote delivery. The Company focuses on Enterprise grade applications and databases primarily around the Oracle ecosystem.

Challenge

When Audax invested in November 2012, Data Intensity was a local provider of niche application support services primarily around the Oracle EBS application. Audax recognized the potential to expand the scope of the company’s services and the footprint of its customer base.

Together with management, Audax completed 5 acquisitions, invested heavily in the salesforce and developed the infrastructure required to scale globally, such as a UK headquarters and offshore customer support in Poland and India. Under Audax’ ownership, Data Intensity broadened its array of enterprise application support services, diversified from its sole dependency on Oracle EBS, increased the depth of its capabilities in engineered systems, and maintained a 90%+ customer retention rate.

The Audax Difference

Audax partnered with Data Intensity to support their transformation from an entrepreneurial run business into a global provider of application and database managed services by bolstering its service offerings, building the sales team, expanding its geographic reach, and implementing new technology systems.

In 2017, Data Intensity was sold to EQT Partners.


We had a successful partnership with Data Intensity and shared their vision to become a leading global provider of application and database managed services. Together, we invested in the Company’s infrastructure and executed strategic acquisitions to support profitable, long-term growth.”

  • Tim Mack Managing Director, Audax Private Equity

Audax has been instrumental in helping us to grow Data Intensity over the last five years. Together we have successfully diversified our service offering, invested in our customer support infrastructure, and expanded to international markets. The business is well positioned to capitalize on the shift to hybrid cloud and we look forward to the next phase of Data Intensity’s growth.”

  • Kirk Arnold CEO, Data Intensity